Cross-border recruitment operations
From CV to arrival gate — one system of record.
HROps unifies the entire candidate-to-hire journey — interviews, offers, document verification, work permits, visas, flights and pickup, guarantees and sub-agent commissions — on a single, fully audited platform for recruitment agencies and volume employers.
30-minute walkthrough · Bring your messiest pipeline
My Day
Ranked by business value, not by noise
7
Act now
18
This week
42
On track
3
SLA at risk
Act Now
Priya Menon
2hMOHRE permit · Al Noor MEP
Farah Ali
5heVisa expires · Marina Crown
Imran Malik
TodayOK-to-Board · Vertex Logistics
This Week
Amira Rahman
TomorrowOffer signing · DesertEdge
Joel D'Souza
FriRefund settlement · Client
On Track
Kiran Das
Next weekDocument gathering · Al Noor MEP
Salma Hassan
Next weekFinal confirmation · Marina Crown
The problem
Cross-border hiring doesn't fail in the interview. It fails in the follow-through.
Permits, payouts and client updates still run across spreadsheets, inboxes and chat threads. That is where margin and reputation leak.
Legal windows close silently
Visa and permit deadlines pass quietly in inboxes. One expired permit means rework, fines, and a worker stuck in transit.
Clients chase you for updates
Status lives in WhatsApp screenshots. Client HR escalates, and your team re-types the same report every week.
Money leaks at file close
Invoices, sub-agent commissions, holdbacks and guarantee clawbacks tracked across sheets — or not at all.
Compliance lives in people's heads
Passports in email threads, eligibility checks from memory, and no audit trail when someone asks "show me".
The platform
Your pipeline, exactly as your business runs it.
Every case advances through a workflow you define — per candidate type and job type. A stage cannot move until its required evidence is recorded, and every movement lands in an append-only audit trail.
- CV Receipt
- Screening
- Interview
- Offer
- Documents
- Verification
- Work Permit
- Visa
- Travel
- Arrival
- + Add stage
- Stages configured per candidate & job type
- Evidence-gated transitions
- Immutable stage history
Priya Menon
Sr. Welder · Al Noor MEP · Req #R-1042
Case timeline
Offer letter issued
A. Rahman · Today, 09:12
Client approved offer v2
M. Al Ali · Yesterday, 18:40
Interview completed — trade test
R. Khan · Mon, 11:05
CV matched to requisition #R-1042
System · Mon, 08:00
Required evidence
2 of 4- Passport (biometric page)Verified
- Medical fitness certificateVerified
- Educational certificatesPending
- Emergency contactPending
Why HROps
Built for the three questions every operations leader asks.
Will my team move faster? Will I finally see everything? Where is the money? HROps answers all three — with evidence.
Productivity
Every operator starts the day with the next right action.
My Day ranks the queue in business-value order — Act Now, This Week, On Track — with deadline countdowns and SLA breaches surfaced before they cost you.
- Tasks auto-created from pipeline events — deduplicated, claimed and completed under full audit.
- Bulk imports for candidates, clients and jobs — migration measured in days, not quarters.
- A permission-scoped AI Copilot answers from your tenant's data — and says "not authorized" when it should.
- Throughput and velocity lenses show where cases stall, per stage, against SLA targets.
The first thing to disappear: the morning status meeting.
Tasks
Created automatically from pipeline events, claimed and completed under audit
46
Open
9
Overdue
14
Due today
38
Auto-created
Verify medical fitness — Kiran Das
Book OK-to-Board — Imran Malik
Collect passport — Farah Ali
Schedule trade test — 4 candidates
Follow up client feedback — HVAC req
Transparency
Stop sending status updates. Start sharing a live view.
- Client Space gives client HR a live cockpit — openings, submissions, interview feedback — with commissions, margins and sourcing attribution contractually stripped.
- Candidate Space lets candidates upload documents, accept offers and follow their own case — via single-use invites over email, WhatsApp or a link.
- Audit Lineage: every metric drills to its formula, business context and the exact records behind it — exportable to CSV.
- One timeline per case: what happened and what is due next, chronologically, without losing the audit trail.
Weekly status calls become a link.
DesertEdge Facilities
Client portal · powered by your agency
8
Active openings
153
Candidates in pipeline
23
Offers outstanding
Your openings
View all →| Role | Submitted | Interview | Offered | Filled |
|---|---|---|---|---|
| Facility Maintenance Technicians | 38 | 12 | 9 | 15/24 |
| HVAC Technicians | 19 | 7 | 5 | 7/12 |
| Security Officers | 41 | 14 | 6 | 24/30 |
| Cleaners | 55 | 10 | 3 | 47/50 |
Recent activity
Interview feedback submitted — Sandeep R.
Client HR · 2h ago
You shortlisted 3 candidates for HVAC
Client HR · Yesterday
Offer accepted — Amira Rahman
Candidate · Yesterday
Financial control
Nothing outstanding at file close.
- Client invoices and payments tracked per case — no orphaned receivables.
- Sub-agent commission ledger with holdbacks, release rules and clawback settlement.
- Placement guarantees anchored to actual joining dates — early exits, replacements and refunds, with exposure alerts at T-7 and midpoint.
- Post-join obligations — medical, work ID, insurance, visa stamping — tracked to closure.
The fee you earned stays earned.
Guarantees
Protect the fees you have already earned
124
Active guarantees
AED 612k
Total exposure
6
Expiring in ≤ 7 days
11
At midpoint
| Candidate | Client | Guarantee window | Exposure | Status |
|---|---|---|---|---|
| Kiran Das | Al Noor MEP | AED 4,200 | Holdback due soon | |
| Imran Malik | Vertex Logistics | AED 6,800 | On track | |
| Farah Ali | Marina Crown | AED 5,400 | Early exit risk | |
| Amira Rahman | DesertEdge | AED 3,900 | On track |
FAQ
Questions buyers ask before they call.
What is HROps?
HROps is a recruitment-operations platform that runs the entire candidate-to-hire lifecycle — from CV intake through offers, documents, work permits, visas and travel, to guarantees and commission settlement — with every action audited.
Who is HROps for?
HROps is built for recruitment agencies managing clients and sub-agent networks, and for direct employers running bulk cross-border hiring. Employers get the same pipeline without the agency-finance layer.
We already use spreadsheets and an ATS. What changes?
HROps does not just track candidates — it operates the logistics and finance around each hire: permits, visas, flights, payouts and guarantees, with each transition gated by recorded evidence.
Is the pipeline fixed, or can we adapt it?
Fully configurable. Stages are defined per candidate type and job type — add, remove, reorder and gate each transition by required evidence. Nothing is hard-coded to a single market.
Can clients and candidates log in without seeing internal data?
Yes. Client Space and Candidate Space are separate, contractually restricted lenses: clients never see margins, commissions or sub-agent identities, and candidates see only their own case.
Which markets and processes are supported?
HROps is built for global cross-border hiring. We launch first in the UAE and Gulf, with MOHRE work permits, eVisas, ECR/ECNR passports and post-join obligations (Emirates ID, Tawjeeh, ILOE) as a starting configuration — additional markets follow the same configurable model.
How are commissions and placement guarantees handled?
A per-case commission ledger with holdbacks and clawback settlement, plus guarantee windows anchored to actual joining dates with T-7 and midpoint exposure alerts.
How do we migrate, and what does it cost?
Bulk import APIs cover candidates, clients and jobs, with guided onboarding. Pricing is a per-tenant subscription scoped to the size of your operation — talk to sales.
See your own pipeline running on HROps.
A 30-minute walkthrough with the team that builds it. Bring your messiest process — permits, payouts, or client reporting.
Book a demo
See HROps on your own pipeline.
Tell us where you're hiring and we'll set up a 30-minute walkthrough with the team that builds it.